Contact Navigation Medical Center
Interactive Communication Form
This communication method is not intended for urgent or emergency situations. If you have an emergency, please dial 9-1-1. Do not send any medical information or medical details as this is not a secure messaging system and it's a Violation of Privacy policies (HIPPA). It will not be used to respond to any medical advice.
Please fill out the following boxes and then click send. Responses are usually returned within 24 business hours.
Direct Communication Method
This communication method is not intended for urgent or emergency situations. It will not be used to respond to any medical advice.
If you prefer to contact a member of our staff specifically, you may call or email.Staff List
PBX Extension: 1020
|Luis Carlos Serrano
Patient Care Coordinator for Dr. Jaime Duarte
PBX Extension: 1016
Patient Care Coordinator for Dr. Sonia Moncayo
PBX Extension: 1018
Chronic Care Management Program Coordinator
Medical Assistant for Dr. Jaime Duarte
PBX Extension: 1012
Asistente Médico de la Dra. Sonia Moncayo y Administradora MA
Desde el 2013
Medical Assistant to Dr. Gina Galindo
PBX Extension: 1023
Medical Assistant for Ms. Clarissa Barrera PA-C
Check Out Specialist and Medical Assistant
PBX Extension: 1000
Front Desk, Insurance Verification Specialist, and Medical Assistant
PBX Extension: 1021
Front Desk Manager and Office Manager Assistant
PBX Extension: 1001
Front Desk and Medical Assistant
PBX Extension: 1026
Direct Phone: 713.225.0753
|Jaime L. Duarte-Massey
PBX Extension: 1025
Direct Phone: 713.225.0753
Posting Notice (click on arrow to expand)Number of Workers: One
Occupational Classification: Family Medicine Physician
Wages Offered: $185,000/year
Period of Employment: 09/01/2017 to 08/31/2020
Location(s) of Employment: 3003 Navigation Blvd, Houston, TX 77003
This Labor Condition Application is available for public inspection at the principal place of business in the U.S. or at the work site.
Complaints alleging misrepresentation of material facts in the Labor Condition Application and/or failure to comply with the terms of the Labor Condition Application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.
Click on the arrows to expand on policies.
RegistrationFirst time patient must register in the office using our electronic registration device. Process should not take more than 10-15 minutes. We also encourage our patients to fill out registration form in advance and send it through fax to 713.223.1571 or via email to firstname.lastname@example.org, this will give us the option to enter your information into the system and verify your insurance benefits ahead of your arrival time. However, you still have to register at the front desk using our electronic registraion device. Please click
Request for Medical RecordsOur office follows by HIPAA regulation, therefore we do not ever release medical records from our patient without previous written authorization. To request MR, please download the form by clicking
AppointmentsWe prefer to work by appointments. To schedule an appointment please call at 713.223.4466, we will provide an appointment within the next 24 hours. Walk-ins are welcome. We offer at least 10 walk-in visits in the Morning and 10 walk-in visits in the Afternoon. Also, we offer extended care business hours everyday from 7:00 AM to 8:00 AM and on Saturdays from 8:00AM to 12:30PM.
After HoursIf you need to get in contact with the office, you will have several options:
- You may use the
Interactive Communication Form.
- You may write an email directly to the person you wish to reach.
- You may call our office at 713.223.4466 to leave a message on the general voicemail, you will be called back within the next 24 business hours.
- You may call our office at 713.223.4466 to speak with a live representative. Representative you assist in regard to your request.